FAQs
Shipping Policy
Every garment is handmade and departs from PA. Orders are processed within 3–5 business days.
Domestic (U.S.): Flat rate of $8. Standard delivery is 7-14 business days after dispatch.
International: Flat rate of $17 worldwide. Delivery times vary by destination and customs. Commonly, delivery is 14-30 business days after dispatch.
A tracking number is provided with each shipment.
Your order travels with care — sealed, protected, and sent with intention.
Return & Refund Policy
If your piece is not the right fit, returns are accepted within 14 days of delivery.
Items must be unworn, unwashed, and in original condition with tags attached.
To request a return, contact us at gianni@giannilauren.com with your order number.
Refunds are processed to the original payment method after inspection of the garment.
Shipping fees are non-refundable.
Terms & Conditions
By purchasing from Basics by Gianni Lauren, you agree to the following:
Each garment is handmade in small batches; minor variations are natural and part of the piece’s uniqueness.
Availability is limited. If stock runs out, we may cancel an order and issue a full refund.
Prices are subject to change without notice.
Customer information is confidential and used only for order fulfillment and communication.
Trust is the fabric of our relationship — every order is both an agreement and an offering.